Returns

Guarantee and Returns

We wish that you will be happy with your order from Durham Music Online

Your rights to return goods are protected under the EU Distance Selling Directive.

We do not supply music on a sale or return basis. To enable customers to ascertain the suitability of the music we may attach a PDF of part of the score and some mp3 sound samples.

We can only accept returns if we have supplied the wrong item. We apologise for this but with increasing ease of scanning and photocopying we have found we have to do this for the security of our business.

Apart from this service we DO NOT accept music for credit or exchange unless faulty or supplied in error.

None of these terms affect your legal rights and these are not diminished in any way.

If any of these terms are held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to its minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder of the terms.